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Venue: Back Bay C/D [clear filter]
Thursday, May 10
 

9:15am EDT

Interactive Journey Maps: Take your design & strategy deliverables to the next level! Back Bay C/DJennifer Briselli

10:15am EDT

Battling the Blah-Blah-Blahs: 7 Tips for Making Websites Readable Back Bay C/DJen Kramer • Martha Nichols

11:15am EDT

You Keep Using That Word... On the need for a shared vocabulary in UX Back Bay C/DDanielle Cooley

1:00pm EDT

Takeaways from CUE-10: A Hands-On Comparative Study of Experienced Usability Test Moderators Back Bay C/DCarol M. Barnum • Steve Krug • Jen McGinn • Rolf Molich • Elizabeth Rosenzweig

2:00pm EDT

Research is a team sport! Implementing an interviewing workshop to raise customer empathy Back Bay C/DHilary Dwyer • Elizabeth Quigley

3:15pm EDT

Design & Diversity: Why does this matter and what can we do? Back Bay C/DFarah Bernier • Nathan Kituuma • Matthew Laurence • Anoush Najarian • Hema Seshadri • Shanae Ullman

4:15pm EDT

Qual vs. Quant: The Ultimate Smackdown! Back Bay C/DMike Fritz • Chris Hass • Meena Kothandaraman • Elizabeth Rosenzweig • Tom Tullis

5:15pm EDT

Origin Stories for Personas: Positioning and Purpose of the Pervasive Design Tool Back Bay C/DZarla Ludin
 

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Thursday, May 10
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