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Seira Shalton

Liberty Mutual
Snr Instructional Design & UX Specialist
Thursday, May 10
 

7:30am

Breakfast & Open Networking Constitution

8:30am

Welcome & Opening Keynote - UXPA Boston: Today & Tomorrow BallroomDan Berlin

9:15am

Interactive Journey Maps: Take your design & strategy deliverables to the next level! Back Bay C/DJennifer Briselli

10:15am

10-Minute Talks - Curated Commonwealth (Upstairs)Benjamin Basseches • Julian Gautier • Derek Murphy • Tania Schlatter

11:15am

You don’t need to ask that – Anticipatory Design to create smart, delightful user experiences Republic A/BYogesh Moorjani

1:00pm

Hope is not a method: How improving diversity in your design team makes better products and what you can do about it. IndependenceLisa deBettencourt

2:00pm

Research is a team sport! Implementing an interviewing workshop to raise customer empathy Back Bay C/DHilary Dwyer • Elizabeth Quigley

3:15pm

Listen up! Improving your listening skills and awareness Back Bay A/BKaren Bachmann

4:15pm

Participatory Paradigm Shifts: Workshop Methods to Design Innovative Products and Services Back Bay A/BLisa Otto

5:15pm

Origin Stories for Personas: Positioning and Purpose of the Pervasive Design Tool Back Bay C/DZarla Ludin