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MD

Michael Dumlao

Voya Financial
Customer Experience Director
Thursday, May 10
 

7:30am EDT

Breakfast & Open Networking Constitution

8:30am EDT

Welcome & Opening Keynote - UXPA Boston: Today & Tomorrow BallroomDan Berlin

9:15am EDT

Interactive Journey Maps: Take your design & strategy deliverables to the next level! Back Bay C/DJennifer Briselli

10:15am EDT

Battling the Blah-Blah-Blahs: 7 Tips for Making Websites Readable Back Bay C/DJen Kramer • Martha Nichols

11:15am EDT

You don’t need to ask that – Anticipatory Design to create smart, delightful user experiences Republic A/BYogesh Moorjani

12:00pm EDT

Lunchtime Table Topics Liberty B/CEva Kaniasty • Alyssa Boehm • janelle estes • Michael Hawley • Suzanne Hillman • Azilah Iskandar • Joshua Ledwell • Colleen McCretton • Dani Nordin • Mahima Pushkarna • Juhan Sonin • Amanda l Stockwell • Carol Szatkowski • Megan Tierney • Jonathan Tilliss

1:00pm EDT

Using Qualitative Data Analysis Tools to Create a Virtual Tapestry of your Organization’s UX Research Back Bay A/BKay Corry Aubrey • Stuart Robertson

2:00pm EDT

User Research with People with Disabilities: What you Need to Know Back Bay A/BPeter McNally

2:45pm EDT

Coffee Break Constitution

4:15pm EDT

Participatory Paradigm Shifts: Workshop Methods to Design Innovative Products and Services Back Bay A/BLisa Otto

5:15pm EDT

Learning Machine Learning: Implications for Design and UX Republic A/BMahima Pushkarna

6:00pm EDT

Cocktail Hour Ballroom Foyer
 

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