Kay Corry Aubrey is an independent usability consultant and trainer from the Boston area. She particularly enjoys working with organizations who use technology to build community. Kay trains product managers and market researchers in User Experience and teaches within Northeastern University’s Healthcare Informatics program. She is a RIVA-certified Master Moderator and Trainer. Kay has developed UX Research panels for several organizations and is the author of the IABC monograph “Creating Vibrant Online Collaborative Communities within an Organization”. You can learn more about her at www.UsabilityResources.net.