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Thursday, May 10 • 4:15pm - 5:00pm
Participatory Paradigm Shifts: Workshop Methods to Design Innovative Products and Services

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When conducting research around speculative products and services, how do you get participants to think outside of existing paradigms? If you’re designing a driverless car, how do you encourage participants to think past what they like about their current car? If you’re redesigning your office, how do you encourage participants to try a new reconfiguration? Research methods are often centered around uncovering user needs but what do you use when the product paradigm is shifting and you want to explore new interactions.

We’ll discuss several participatory workshop methods for setting the groundwork with participants to explore innovative design solutions. This talk is great for professionals who have methods for extracting participant needs under their belts and are looking for new ways to engage in co-design for innovative products and services.

avatar for Lisa Otto

Lisa Otto

Experience Researcher, EchoUser
Lisa is UX researcher at EchoUser, a full-service research and design firm based in San Francisco, CA with offices in Washington, DC and Boulder, CO. She has a MDes from Carnegie Mellon and has worked previously as a designer with a variety of tech companies and small businesses... Read More →

Thursday May 10, 2018 4:15pm - 5:00pm EDT
Back Bay A/B